Self-service Password
Reset Tool
Strong passwords are critical for security, but forgotten passwords don’t have to disrupt your business. Netwrix’s solution lets employees safely reset their own AD/Entra ID passwords in minutes – no helpdesk needed – while enforcing MFA and policy compliance for peace of mind.
4.8/5
The Hidden Cost of Forgotten Passwords
Forgotten passwords and locked accounts are more than a minor inconvenience – they’re an IT drain. Every time a user can’t log in, your helpdesk gets flooded with a ticket. Productivity stalls while they wait. In fact, users are likely to forget long, complex passwords, leading to business disruptions and a surge in helpdesk tickets.
Meet Netwrix’s Solution:
Reduced Helpdesk Workload: Users reset their own passwords, deflecting routine tickets from IT support.
Faster Recovery, Less Downtime: Employees get back to work in minutes, not hours – no more waiting on IT for simple resets.
Enhanced Security & Compliance: Every reset is secured with multi-factor authentication and follows your password policies, reducing the risk of unauthorized access.
Picture This…
Without Netwrix, she’d file a helpdesk ticket and wait… 15, 30, maybe 60 minutes. Meeting missed. Frustration mounts.
With Netwrix, she visits a secure web portal, verifies her identity with a quick MFA code on her phone, and resets her password in under 2 minutes. She’s back into her account before coffee gets cold.
An employee forgets her password on Monday morning. She’s locked out, just minutes before a client call.
Meanwhile, a malicious actor tries to exploit the old password reset process. He calls IT support, pretending to be an executive locked out of her account.
In a traditional setup, this deception might succeed, giving a hacker the keys to the kingdom.
But with Netwrix, password resets can’t bypass security – the impersonator fails the identity check and gets nothing. The attempt is logged and flagged.
Security You Can Trust for Every Password Reset
Mitigate security risks with multi-factor authentication
Secure the self-service password reset process by requiring users to verify their identity using MFA as authentication method, before being permitted to proceed.
Save time and money with self-service password resets
Slash helpdesk workload and reduce business disruptions by empowering users to reset their own passwords.
Set stringent password rules to ensure compliance
Automatically secure new user accounts with strong passwords
Easily protect newly provisioned accounts by automatically assigning them strong passwords that comply with your password policy.
Define rules for user-generated passwords, including exceptions preventing specific words, and disallow passwords from external sources like 'Have I Been Pwned'.
What our
customers say
We would be lost without Netwrix Directory Manager. There just is nothing like it that has the functionality and ease of implementation. The solution has met every one of our technology challenges.
5/5
Paul Lubold, Manager for Infrastructure & Operations, the Office of Attorney General’s Information Technology Section
Why Choose Netwrix?
Flexible Deployment Options
Faster Deployment & Lower TCO
Governance without Complexity
Simplify identity governance across distributed teams and hybrid environments. Netwrix aligns with how your organization operates—not how a tool thinks it should.
Get up and running quickly with out-of-the-box governance and automation, reducing time-to-value and implementation costs.
Designed for on-prem, cloud, and hybrid environments, with broad integration capabilities to fit into your existing tech stack and support evolving business needs.