4.8/5
Self-Service Password
Reset Made Easy and Secure
Strong passwords are critical for security, but forgotten passwords don’t have to disrupt your business. Netwrix’s solution lets employees safely reset their own Active Directory, Entra ID, and Google Workspace passwords in minutes – no helpdesk needed – while enforcing MFA and compliant password policies for peace of mind.
The Hidden Cost of Forgotten Passwords
Reduced Helpdesk Workload: Users reset their own passwords and unlock their accounts, deflecting routine tickets from IT support.
Faster Recovery, Less Downtime: Employees get back to work in minutes, not hours – no more waiting on IT for simple resets.
Enhanced Security & Compliance: Every reset is secured with multi-factor authentication and complies with your password policies, reducing the risk of unauthorized access.
Forgotten passwords and locked accounts are more than a minor inconvenience – they’re an IT drain. Every time a user can’t log in, your helpdesk gets flooded with tickets. Productivity stalls while they wait. In fact, users are likely to forget long, complex passwords, leading to business disruptions and a surge in helpdesk tickets.
Meet Netwrix’s Solution:
Picture This…
Without Netwrix, they'd file a helpdesk ticket and wait… 15, 30, maybe 60 minutes. Meeting missed. Frustration mounts.
With Netwrix, they visit a secure web portal, verify their identity with a quick MFA challenge on their phone, and reset their password in under 2 minutes. They're back into their account before coffee gets cold.
An employee forgets their password on Monday morning. They are locked out, just minutes before a client call.
Meanwhile, a malicious actor tries to exploit the old password reset process. They call IT support, pretending to be an executive locked out of their account.
In a traditional setup, this deception might succeed, giving a hacker the keys to the kingdom.
But with Netwrix, password resets can’t bypass security – the impersonator fails the identity check and gets nothing. The attempt is logged and flagged.
Security You Can Trust for Every Password Reset
Mitigate security risks with multi-factor authentication
Require users to verify their identity using MFA methods like authenticator apps, SMS, email, security keys, or linked accounts, before being permitted to proceeding.
Save time and money with self-service password resets
Empower users to reset their passwords and unlock their accounts independently, reducing helpdesk tickets and minimizing downtime.
Set stringent password rules to ensure compliance
Delegate helpdesk tasks with controlled permissions
Allow helpdesk users to reset passwords and unlock accounts within defined limits, while auditing all activities for security and compliance.
Enforce admin-defined password complexity, block disallowed passwords, and prevent the use of weak or compromised credentials.
What our
customers say
We would be lost without Netwrix Directory Manager. There just is nothing like it that has the functionality and ease of implementation. The solution has met every one of our technology challenges.
5/5
Paul Lubold, Manager for Infrastructure & Operations, the Office of Attorney General’s Information Technology Section
Why Choose Netwrix?
Seamless Integration
Netwrix works with existing ITSM, ticketing, and security tools, enabling IT teams to automate directory tasks without disrupting their current workflows.
All-in-One Directory Management
Automate user and group management, enforce security policies, and monitor changes—all in one unified solution that simplifies operations and reduces IT overhead.
Faster Deployment, Immediate Value
Netwrix Directory Management deploys quickly with minimal setup, enabling IT teams to start automating directory tasks and improving efficiency in hours, not months.
© 2025 Netwrix Corporation
6160 Warren Parkway, Suite 100 Frisco, TX 75034 | Phone: 1-949-407-5125 | Toll-free: 888-638-9749
4.8/5
Strong passwords are critical for security, but forgotten passwords don’t have to disrupt your business. Netwrix’s solution lets employees safely reset their own Active Directory, Entra ID, and Google Workspace passwords in minutes – no helpdesk needed – while enforcing MFA and compliant password policies for peace of mind.
Self-Service Password Reset Made Easy and Secure
The Hidden Cost of Forgotten Passwords
Reduced Helpdesk Workload: Users reset their own passwords and unlock their accounts, deflecting routine tickets from IT support.
Faster Recovery, Less Downtime: Employees get back to work in minutes, not hours – no more waiting on IT for simple resets.
Enhanced Security & Compliance: Every reset is secured with multi-factor authentication and complies with your password policies, reducing the risk of unauthorized access.
Forgotten passwords and locked accounts are more than a minor inconvenience – they’re an IT drain. Every time a user can’t log in, your helpdesk gets flooded with tickets. Productivity stalls while they wait. In fact, users are likely to forget long, complex passwords, leading to business disruptions and a surge in helpdesk tickets.
Meet Netwrix’s Solution:
Picture This…
Without Netwrix, they'd file a helpdesk ticket and wait… 15, 30, maybe 60 minutes. Meeting missed. Frustration mounts.
With Netwrix, they visit a secure web portal, verify their identity with a quick MFA challenge on their phone, and reset their password in under 2 minutes. They're back into their account before coffee gets cold.
An employee forgets their password on Monday morning. They are locked out, just minutes before a client call.
Meanwhile, a malicious actor tries to exploit the old password reset process. They call IT support, pretending to be an executive locked out of their account.
In a traditional setup, this deception might succeed, giving a hacker the keys to the kingdom.
But with Netwrix, password resets can’t bypass security – the impersonator fails the identity check and gets nothing. The attempt is logged and flagged.
Security You Can Trust for Every Password Reset
Mitigate security risks with multi-factor authentication
Require users to verify their identity using MFA methods like authenticator apps, SMS, email, security keys, or linked accounts, before being permitted to proceeding.
Save time and money with self-service password resets
Empower users to reset their passwords and unlock their accounts independently, reducing helpdesk tickets and minimizing downtime.
Set stringent password rules to ensure compliance
Enforce admin-defined password complexity, block disallowed passwords, and prevent the use of weak or compromised credentials.
Delegate helpdesk tasks with controlled permissions
Allow helpdesk users to reset passwords and unlock accounts within defined limits, while auditing all activities for security and compliance.
What our
customers say
Paul Lubold, Manager for Infrastructure & Operations, the Office of Attorney General’s Information Technology Section
5/5
We would be lost without Netwrix Directory Manager. There just is nothing like it that has the functionality and ease of implementation. The solution has met every one of our technology challenges.
Why Choose Netwrix?
Ecosystem Integrations
Maximize your investment by integrating Netwrix with your existing IT and security tools.
Complete Protection
The most comprehensive ITDR solution in the industry, providing continuous risk assessment, proactive defense, real-time detection, and automated recovery to stop identity threats before they escalate.
Easy Scalability
Our scalable architecture fits organizations of any size, from SMBs to enterprises.